The Department of Communication and Cognition at Tilburg University and the Utrecht Institute of Linguistics OTS are looking for two PhD students. The PhD researchers will work within the NWO-funded project “Smooth Operator. Development and effects of personalized conversational AI”. Since organizations invest in AI to improve customer service but users perceive chat conversations as unnatural and employees struggle with collaborating with AI, this project aims to develop personalized AI-agents based on conversational norms of human communication.
One position is available at Tilburg University, while the other is at Utrecht University.